I wasn’t feeling well and tried to book an appointment with my Primary Doc. He wasn’t available for 5 days. I thought by that time, I’d feel better. I looked online for a virtual doctor that accepted my insurance and was surprised to find one! I tried my luck and booked an appointment around 8am on a Saturday. At 11:15am I got a call from the Dr Howard asking if I was able to visit now. He realized I was driving, so I asked him if it were possible to get a call back in literally 2 minutes. From start to finish I was completed with my appointment in 10 minutes with no hours of waiting in a waiting room… I told him what was going on and he asked additional clarification questions. I am very happy with this service, so much so that I’ll most likely continue to use this for myself unless I need a specialist. Very happy.
Tracey M. | Mar 12, 2023
Outstanding. This is my first time visiting a virtual doc appointment. Very profressional, and caring. Amazing technology to visit a doc via computer. I highly recommend this medical facility
John K. | Feb 07, 2023
Dr. Howard was professional, friendly, and knowledgeable. The only issue I had was with the customer service support in my 1st booking which was inadvertently missed because of poor communication and lack of clarification (2nd booking was successful). Communication and important information needs to be passed on to customers easier (by oral conversation over the phone instead of back and forth emails and at least 1 email needs to show how to navigate through the website tabs and how to setbup a booking and how to open the online video chat features. You also need to pay close attention to the time zone of your appointment.
Ricardo O. | Nov 11, 2022
Quick, easy service, friendly doctor! Would recommend to everyone!
Latasha P. | Aug 11, 2022
He is awesome doctor and cares for his patients
Chris L. | Jul 06, 2022
Love virtual. Much easier and all needs are met
Mia D. | Jun 21, 2022
The doctor was incredibly professional, compassionate, and gave me the treatment I needed. He understood me, and put into action treatment I needed quickly.