Dr. Howard was professional, friendly, and knowledgeable. The only issue I had was with the customer service support in my 1st booking which was inadvertently missed because of poor communication and lack of clarification (2nd booking was successful). Communication and important information needs to be passed on to customers easier (by oral conversation over the phone instead of back and forth emails and at least 1 email needs to show how to navigate through the website tabs and how to setbup a booking and how to open the online video chat features. You also need to pay close attention to the time zone of your appointment.
Ricardo O. | Nov 11, 2022